Education & Skills

JillianOtten_Headshot.jpg

Education

  • MA, Strategic Communication, Michigan State University

  • BA, Advertising, Michigan State University

Top Skills

  • Excellent written and verbal communication skills, organizational skills, and intellectual curiosity.

  • Ability to quickly learn and translate new and complex subjects into comprehensive and compelling information.

  • Ability to meet tight deadlines.

  • Conscientious, deliberative, collaborative.

  • Strategic thinking.

Sample Speaking Events

  • International Foundation of Employee Benefits (IFEBP) Annual Conference - Building an Effective Online Strategy

  • IFEBP Trustees & Administrators Institute - Building an Effective Online Strategy

  • IFEBP Institute for Apprenticeship, Training and Education Programs - Strategic Communication and Branding

  • ERISA Boot Camp - Communicating with Gen Y

  • Made in America Taft-Hartley Benefits Summit - Expanding the Workforce: Developing Long Term Apprenticeship Programs

Honors & Awards

  • Gold Award, Social Media Strategy, Michigan Society of Association Executives

  • New Media Drivers License, Michigan State University

Mikel Stech, Vice President

Construction Labor Services, Inc.

“Jillian was an absolute pleasure to work with, and still is. She is a very organized professional, and clearly has in depth knowledge of her field. She presents herself with confidence, and is easily able to communicate to all audiences with less knowledge in the digital industry. Jillian made a significant impact on the construction industry in Michigan.”

Robert Gonzalez, Business Manager

International Union of Painters District Council 1M

"USA Digital Media has helped our organization increase its ability to communicate effectively. We are able to notify members of important events and information quickly and efficiently through our user-friendly website. USA has exceeded our expectations in keeping our members engaged through social media."

Marty Mulcahy, Editor

The Building Tradesman

"We have been pleased with USA’s work on redesigning our website and moving us into new social media directions. Their staff has been attentive, their work has been top-notch, and they have come up with effective strategies to distribute our organization’s message."

Work Samples